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Charlotte Medical Practice
12-28 Lochfield Road

Tel: 01387 267626
email: dg.charlottestreetmp@nhs.net administration purposes only.



Click the link below to access advice for mental health worries and concerns raised by Coronavirus


 Wellbeing & Coronavirus





Dr Lee explaining how we are working differently



Dr Lee Video





If you have a new persistant cough and/or have a high temperature  contact


NHS 24 on 111


If you are looking for general advice about Coronavirus contact www.nhsinform.scot






If you have been advised to Self isolate and need a note for your employer please use access the NHS 111 site on









Due to the current COVID-19 crisis, all GP practices in the region, working closely with NHS Dumfries and Galloway, have had to take the decision to change the way in which we deliver services in order to protect patients and staff.


Some non-urgent clinics and appointments will be suspended to allow GPs to focus on the most vulnerable patients with the most complex needs.


Practices are open but all appointments will be by telephone initially, with follow on face-to-face appointments arranged only if absolutely necessary.  Online booking services have been temporarily suspended.


Please do not attend the surgery unless you have a pre-arranged appointment made with the practice.


GPs are able to deal with many problems over the phone and will be trying to deal with as much as possible in this way.  Please be assured that if you need a GP, they will still be available to help you. The practice staff may need to ask more questions to ensure you are dealt with in the safest possible way.


All prescriptions will be sent to your nominated chemist. For the safety of patients and staff, please do not come to collect prescriptions from the practice. They will be sent to your nominated chemist.


Please continue to order your medication as normal and do not order more than you need.  Arrangements will be made for you to get your Sick lines.

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