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Charlotte Medical Practice
12-28 Lochfield Road
Dumfries
DG2 9BH

Tel: 01387 267626
Fax: 01387 244640
 


 

Two working days (excluding weekends and bank holidays) are required to process your repeat prescription. Please do not order your repeat prescription too early as it will not be processed until it is due. If you need to order your medication early, for example if you are going on holiday, then please let us know and we will be happy to accommodate this.

 

Please use the attached tear-off slip on your current prescription at the time of collection for safety and security to order your next prescription.

 

The local chemists offer a collection and delivery service and they will be happy to provide details of this on request.

 

For your convenience, from 1st May, all prescriptions will be sent directly to your nominated chemist. Please let us know which chemist you would like to use.

 

 

Sign up for patient access today.

 

Online Ordering

 

The way you order your repeat medication has changed.  We have introduced a new service called

Patient Access

 

 

 Patient Access - Click to order a repeat prescription

 

  

 

What is Patient Access? 

Patient Access is a service provided by EMIS (our clinical system) that allows you to access your practice online. Patient Access allows you to:

  • Order repeat medication.

How do I register? 

You can register for Patient Access by firstly visiting your practice in person and requesting a registration letter which will enable you to set up a full account. This needs to be requested when you visit the practice and will require identification. Once you have the letter you can then enter the details from the letter into the registration form. This is found by visiting the following link: https://patient.emisaccess.co.uk/Register

 

How do I order a repeat prescription? 

 

https://patient.emisaccess.co.uk/

 

 

There is a link called Make a request in the Repeat Prescriptions section of the home page after you have signed into Patient Access.

 

Patient Access - FAQ / General Help 

https://patient.emisaccess.co.uk/Content/Static/HelpCombined.htm
https://support.patient-access.co.uk/

 

 


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