NHS Zero Tolerance Policy

This practice strongly supports the Scottish Executive’s Policy on zero tolerance.

 

Violence and abuse is a growing concern within the NHS.  The Doctors and their staff have the right to care for others without fear of being attacked or abused. We ask that you treat your GP and practice staff properly without violence or abuse be it verbally, physically or in any threatening manner whatsoever. Should a patient be violent, abusive or aggressive to a doctor or any member of their staff, we will ask that their name be removed from our list of patients with immediate effect. They will then have to contact the local Health Board (0845 300 1024) to register with a new Practice. We will not hesitate to summon the police to remove offenders from the practice premises. In the event of the individual having already left the premises, they will always be reported to the police.