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Welcome to Charlotte Medical Practice

Non-urgent advice: About Us

Charlotte Medical Practice has served as a general practice surgery since the 1880’s. It was originally known as the Charlotte Street Surgery and was based at 1 Charlotte Street in the town centre. Following a fire at the surgery in January 2006 it was relocated to a temporary site at Nithbank. In November 2012 we relocated to the new purpose built Primary Care Centre at Lochfield Road, and renamed ourselves Charlotte Medical Practice.

May Day Public Holiday

This Practice is closed on

Monday, 3rd of May 2021

If you require urgent assistance you should call the surgery number or dial NHS24 on;


This service is for urgent health problems only that cannot wait until the doctors’ surgery is open again.

If the problem is life threatening you should dial 999

Out of Hours and Emergencies

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life threatening emergency, please dial 999

Surgery Times

9.05am – 10.45am, 2.00pm – 5.40pm

extended hours 7.30am – 8:30 am, 8.45am – 10.45am, 2.00pm – 5.40pm

extended hours 7.30am – 8.30 am, 8:45 – 10.45am, 2.00pm – 5.40pm

9.30am – 10.45am, 2.00pm – 5.40pm

8:45am – 11.05am, 2.00pm – 5.40pm



Staff Training Closure

We will be closed for

Staff Training

Tuesdays 12:30 until 2pm.

Latest News

Practice Nurse Vacancy

General Practice Nurse Hours negotiable (minimum of 24) per week £25,100 to £31,649 Charlotte Medical Practice is a friendly, forward […]

New Telephone System

Charlotte Medical Practice are delight to announce that we had upgraded our telephone system. Our main number remains the same […]


This Practice is closed on Monday, 3rd May 2021 If you require urgent assistance you should call the surgery number […]

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Non-urgent advice: Appointment Text Reminders

We can now send you a text reminder 24 hours before your appointment. Please make sure we have your up-to-date mobile phone number so that you can benefit from this service. 

NHS 24 is available 24 hours a day 7 days a week.